Conflict Managament - Module 1

Theoretical and practical techniques / methods used to identify, de-escalate and control an aggressive person or situation.

Spot the signs that a situation is building towards conflict.

Be aware of what fuels conflict and confrontation.

Be able to calm and diffuse a situation with verbal gestures.

Show a calm and non-aggressive posture to help reduce tension.

Increase your personal confidence.

Reduce your vulberability.

Pick up hints and tips on staying safe.

Simulations and scenarios are used to promote  a better learning environment.

Certificates of training are issued to all who complete the course and are valid for one year.

Refreshers are available at regular intervals but are recommended at least annually.

Please telephone or email us through our 'contact us' page for a competitive quote.

Half or One day courses available